FAQ

Not at all. Speaking an additional language is not essential to become cabin crew or airport staff, although it is desirable. Fluency in English and Hindi is a must for domestic airlines. For international carriers, fluency in English is mandatory, and knowledge of any regional or foreign language is an added advantage.

The industry understands that not every prospective candidate excels at school, but many have the required skills and qualities. If you did not gain top marks but have cleared higher secondary education, or have customer service experience, airlines and hotels will still consider you.

The candidate will be required to live within a certain distance from the airport they are based at. Most airlines set a maximum of a 60-minute travel time radius. This is because crew can be rostered on standby and may be called at short notice. Being close to the airport also saves considerable fatigue after long shifts.

International Airlines

Flight Attendants / Air Hostess: Rs 70,000 – 1,50,000 per month (initial 1–2 years, depending on performance, grade and duty hours)
Ground Crew: Rs 25,000 – Rs 60,000 per month
Hotel Executive: Rs 20,000 onwards

Domestic Airlines

Flight Attendant / Air Hostess: Rs 30,000 – 60,000 per month (initial 1–2 years)
Ground Crew: Rs 12,000 – Rs 25,000 per month

In addition to base pay, cabin crew typically receive long haul bonuses, a daily overseas allowance, nightly incidental allowance, meal allowance, excess hours premium, telephone allowance, commission on duty-free and on-board sales, and stand-by allowance. Allowances vary by airline. Employees also receive free or discounted air tickets for themselves and family.

Hotel Executive: Rs 8,000 – Rs 20,000 onwards, plus allowances, tips, and performance bonuses.

Yes. Airlines and hotels are fine about recruiting people who wear contact lenses or glasses, provided these correct vision to 20/20. There are certain restrictions for cabin crew applicants, and corrective surgery is generally not accepted due to in-flight safety requirements.

A prior qualification is not mandatory, but airlines and hotels strongly prefer candidates who have basic knowledge of the role and familiarity with industry reservation systems. Undergoing a course before applying boosts confidence, sharpens interview performance, and significantly increases your chances of selection.

Airline Industry: Traffic Assistants, Reservation and Counter Executives, Air Hostess / Flight Stewards, Sales Executives, Airport Duty Personnel, Call Centre Staff
Travel Agencies and Tour Operators: Reservation and Counter Executives, Sales and Marketing Executives
Hotels: Travel Consultants, Front Office Executives / Assistants, Reservation Executives, Restaurant Hostess, Relationship Managers

To enrol on any of our vocational courses, a candidate normally needs to be at least 18 years old. You should also be aware of the minimum age requirements set by individual airlines when applying for jobs.

Most airlines set a minimum age of 18 to 21 for cabin crew applicants. The upper age limit varies by airline and is generally relaxable for candidates with prior cabin crew experience.

Recruitment drives tend to run throughout the year. Some charter airlines and budget hotels recruit more heavily at the start of the year for the busy summer season, so keeping an eye on airline career portals year-round is advisable.

You will typically be asked about your customer service experience, how you handle difficult situations, your knowledge of the role, and your motivation for joining the aviation or hospitality industry. Preparing with mock interviews and reviewing common interview questions significantly improves your chances.

Airline / Cabin Crew: Once recruited, you complete a mandatory 6–12 week safety and emergency procedure training covering:

Aircraft Evacuation
Ditching (landing on water)
Decompression
Fire Fighting
Passenger Management
Security / Bomb Threat / Hijack
Extraordinary Situations
First Aid and Survival

After training, you appear for written and mock examinations conducted by DGCA to obtain your licence to work in the industry.

Hotel Staff: Induction involves one to two months of cross-departmental training across Reception, F&B, Housekeeping and Reservations, giving you a thorough understanding of hotel operations before you begin handling your assigned department.

It is a personal decision. Useful factors to research before applying:

Company size — small and friendly, or large corporate?
Destinations — short-haul, long-haul or both?
Incentives offered to cabin crew
Career progression opportunities within the company

Normally you can re-apply after 6 months. Many successful cabin crew were rejected on their first attempt. Use the 6-month period to build customer service experience, improve your knowledge, and refine your interview skills.

Most Indian domestic airlines require a minimum height of 157–160 cm for females and 170–172 cm for males, with weight in proportion to height. International carriers may have slightly different standards. A good posture and BMI within the healthy range are equally important during physical assessment.

See the full height and weight reference chart →

Candidates must clear a DGCA Class-II Medical Assessment before joining. This covers physical and mental fitness, vision, hearing, and general health — ensuring you are free from any condition that could affect safe performance of duties. The medical is arranged by the airline after you clear all interview rounds.

Read the full list of Class-II medical requirements →

A typical airline recruitment drive follows this sequence: online application or CV submission → shortlisting → written test (English / aptitude) → group exercise → panel interview. Some airlines also include a presentation round. Dress code, grooming, and punctuality are assessed from the moment you arrive.

Read our detailed recruitment process guide →

Cabin crew are responsible first and foremost for passenger safety — conducting pre-flight checks, demonstrating emergency procedures, and managing evacuations if required. Secondary duties include in-flight service (meals, beverages, duty-free), assisting passengers with special needs, and completing post-flight reports. The role demands strong communication, composure under pressure, and a genuine commitment to customer care.

Read the full cabin crew job description →

The cabin crew role offers an exciting lifestyle — travel, variety, and competitive pay — but it also comes with irregular hours, time away from home, and physical demands. Before applying, it helps to honestly assess your customer service instinct, adaptability, and comfort with a non-traditional schedule. Our courses are designed to give you a realistic picture of the role alongside the skills to succeed in it.

Read a detailed overview of the cabin crew career →

Flight crew is divided into Cockpit Crew (Captain / Commander, First Officer / Co-Pilot, and sometimes a Second Officer) and Cabin Crew (Senior Cabin Crew / Purser and junior crew members). Seniority and rank designations vary by airline — some airlines assign senior crew to premium cabins, others use a separate grading system.

Read a detailed breakdown of flight crew hierarchy →

A Front Office Executive is the first point of contact for hotel guests — handling check-ins and check-outs, managing reservations, answering queries, and ensuring a high-quality guest experience at the front desk. The role requires strong communication, basic numeracy, and familiarity with hotel management software.

Read the full Front Office Executive job description →

A Guest Relations Officer coordinates personalised services for guests — planning activities, managing special requests, assisting with arrivals and departures, and gathering feedback to improve the guest experience. It is a guest-facing role that requires warmth, initiative, and strong organisational skills.

Read the full Guest Relations Officer job description →

Both industries place a high premium on personal presentation. Airlines and hotels expect well-groomed hair, clear skin, neat nails, minimal jewellery, and a well-fitted uniform. Skin and hair care, posture, and overall fitness are assessed during recruitment. Starting good grooming habits well before your interview gives you a visible edge.

Read our grooming tips for aviation and hospitality aspirants →

Still have questions?

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