Duties and Responsibilities of Cabin Crew
Cabin crew are also known as Flight Attendants, Air Hostess, Flight Stewards or even trolley dolly’s! They are primarily on board an aircraft for the safety and welfare of the passengers and secondly for their comfort. If there were no services of food or drink during a flight, there would still have to be a minimum presence of cabin crew for safety, which is a legal requirement. Because cabin crew members are the face of the airline they are expected to excel in customer service and always remain friendly, approachable and enthusiastic with a good sense of self-presentation.